Frequently Asked Questions

There are two ways to start. If you already know which class you want, book a free trial online and pick an open time. If you’re not sure which class fits your child, request a free trial and tell us your child’s age and experience — the office will help you choose a class and confirm whether the trial applies. Private lessons, team evaluations, and camps each have their own next step from their program pages, since a free trial doesn’t apply to those.

Yes, for most recreational and Ninja Zone classes. Book one directly through our online class booking or request one and we’ll match you to a class. Private lessons use a consultation instead, and competitive teams use an evaluation — see Competitive Teams.

Yes, three things, all on the Homeschool page: weekday Homeschool Fitness classes (ages 5–13, September–May, $16 per class billed monthly, no drop-ins), Homeschool Open Gym every Friday 10:00–11:30am from October 9 (ages 6+, $10 members / $12 non-members, $30 family max, pre-registration only), and a free Homeschool Open House on Friday, October 2, 10:00–11:30am. Co-ops and groups of six or more can book a private class built around their day.

EGA has classes from toddler parent-and-me age through school age and into competitive teams. Preschool gymnastics runs 18 months to 4 years, and Ninja Zone runs 3 to 11 years; general gymnastics classes are grouped by age and skill from age 5 up. Exact age ranges and current openings are on each program page.

Yes. Every adult and child entering the gym floor — not just the enrolled student — needs a signed policy agreement (waiver) on file, including any parent who participates in a Parent & Me class and any additional adult who brings a child to class other than the person who originally registered. Sign the online EGA waiver before your first visit; the front desk can also add someone to an existing account’s waiver on file.

Arrive 5–10 minutes early — earlier if you need to buy apparel at the Pro Shop. A parent must come in with their child on the very first day so EGA can confirm the online policy agreement and any account balance before class starts. Use the gym’s cubbies to store belongings, use the restroom before class (a mid-class restroom trip needs the teacher’s permission), and wait at the line-up area for your child’s class to be called. Non-participating siblings aren’t allowed in the Main or Tots gym during class — they’re welcome in the lobby toy area, and you’re responsible for watching them.

Yes — the EGA Portal lets you add your child to a waitlist for a full class, alongside making payments, updating your account, and registering for special events. See Account, App & Communication for everything the portal handles.

Both start with contacting the office rather than an online trial booking. See Private Lessons to request an appointment, or Competitive Programs for team evaluation information — teams place athletes by evaluation, not open enrollment. See Competitive Teams.

For girls’ gymnastics, wear a body leotard — no skirt; shorts and footless tights are allowed over it. For boys’ gymnastics, wear a t-shirt tucked into stretch pants or elastic-waist cotton shorts. All students are barefoot during class (parents may wear socks if participating in a Parent & Me class). Long hair should be pulled back into a ponytail with an elastic band before class.

Only stud earrings are permitted; all dangling jewelry must come off before class. Hair clips, barrettes, other hair accessories, hair glitter, gel, spray-on hair color, and excessively oily hair products aren’t allowed, for your child’s safety on the equipment.

The same general rule applies: a leotard for girls, comfortable stretchy clothes for boys, hair pulled back off the face if it’s long. Bare feet, no jewelry beyond stud earrings, same as older classes.

Ninja Zone requires its own uniform for the full class, for safety and team unity: a Ninja Zone t-shirt and headband, plus any stretchy cotton shorts. Uniforms are available in EGA’s Pro Shop, or through the Ninja Zone Store — you’ll get a link to order online after your child’s first registration.

Yes — like Ninja Zone, Cheer has its own attire requirements separate from general gymnastics wear. Ask the front desk what’s needed before your child’s first Cheer class.

Comfortable athletic clothing — no jeans or clothes with buttons — and dressing in layers helps since camp activities move between warmer and cooler spaces. Send shoes your child can take on and off themselves (with socks; must be a closed-toe tennis/athletic shoe), since campers put shoes on and off several times a day and it speeds up transitions between activities.

Bare feet only — no shoes, socks, or tights on the equipment. Everyone in the gym area needs appropriate athletic attire: no jeans, skirts, dresses, or other non-workout clothing. No jewelry is allowed in the gym, hair shoulder-length or longer must be pulled back, and face paint or spray-in hair color aren’t permitted. See Open Gym for the full rules.

Yes — we love parents watching! Observe from the glassed-in lobby for main-gym students, or from behind the cubbies in the Tots gym for preschool classes. Non-participating parents shouldn’t enter the gym floor itself. Please don’t coach your child from the sideline; it can embarrass them and disrupts class. Talk to the front desk or a manager with any concerns about your child’s class.

Most students stay in a level for about a full year — there’s a lot to accomplish, and each level builds on the last, so a firm foundation matters more than speed. When your child is ready to move up, you’ll get a call from the office and your child receives a certificate in the mail; you can also track progress through the EGA App. If your child seems to be struggling, a second class per week, at-home conditioning your child’s coach can suggest, or a private lesson are all options — ask at the front desk.

Membership includes unlimited make-up classes within the same level and enrollment period. Call or email contact@egaoffice.com at least 24 hours before a missed class to be eligible, then schedule the make-up with the front desk at (952) 882-9012 to confirm space. If no make-up time works for your schedule, you can pick up one free Open Gym pass instead, before the end of the enrollment period in which the class was missed.

Yes, based on enrollment — EGA will contact you and work to find another class time that fits your schedule. If your class is cancelled and no alternative time works for you, you’ll receive a tuition refund for it.

Consider a second class each week (multi-class enrollment gets a 20% discount — see Pricing, Billing & Membership), at-home conditioning drills your child’s coach can suggest, or a private lesson. Ask at the front desk to get started.

We expect good manners and effort, not gymnastics skill. A child who’s disrespectful to a teacher, another student, or the facility is redirected to another activity and asked whether they want to rejoin and behave — always with a second chance. Children can’t be allowed to bite or otherwise put another child or an instructor in danger.

Usually, yes, for continuity through the year — but your child may occasionally have a different instructor if their regular instructor’s availability changes, or due to illness or vacation. Every instructor teaches from the same lesson plans and curriculum and completes year-round in-service training and a background check, so the class content stays consistent even when the face at the front changes.

We post closing information immediately to the EGA website and EGA’s Facebook page, and the office voicemail states it too if you call (952) 882-9012.

EGA runs year-round with monthly tuition, auto-paid on the 15th of each month for the next month’s classes by direct debit from a major credit or debit card. You’re only charged for the classes actually scheduled that month, which varies from 3 to 5 classes. A declined payment must be resolved before the 20th of the month, or your child’s spot can go to a waitlist student. See the current Vacation & Tuition Billing Calendar for exact dates.

Yes — registrations are accepted anytime, and tuition is pro-rated for the remaining classes in the month you join.

Annual family membership is $40 and is required to register for regular classes, except High School Gymnastics. It’s non-refundable and non-transferable, and it’s what unlocks make-up classes and member discounts on Open Gym, special events, and private lessons. See current pricing for full rate tables.

Yes. Sibling tuition (per month): 15% off the second enrolled child, 25% off the third, 50% off the fourth, and free for a fifth or more. When one child is enrolled in more than one class a week, that child gets 20% off the lesser tuition class. Both discounts apply to the lesser tuition and don’t apply to Homeschool Fitness, High School Gymnastics, or pro-rated tuition.

Yes — 5% off the lesser tuition for military families, on the same terms as the other tuition discounts.

A $25 fee applies to any returned (NSF) check. After a bad check, only cash or a debit/credit card will be accepted going forward.

Once auto-pay runs on the 15th, the month’s tuition transaction is final — no refunds or transfers of credit between children or months. To withdraw, notify EGA in writing by the 14th of the month, by email to contact@egaoffice.com or a signed note dropped at the front desk. Where a refund does apply, it’s issued less a $20 handling fee.

This covers meets, mock meets, Parents’ Night Out, day camps, Open Gym, birthday parties, and special events. Cancel in writing (email or a note at the front desk) at least two weeks before the event for an EGA account credit — not a cash refund. No-shows and late cancellations aren’t eligible. If EGA cancels an event for low enrollment or another reason, you’ll get an account credit; if weather forces a postponement, your registration transfers to the new date instead. Birthday party deposits and day camp registrations specifically are non-refundable and non-transferable, even under this policy.

Refer a friend: you’ll get a $15 EGA credit for every newly enrolled student you refer. You’re always welcome to leave an honest review of your experience, but reviews are voluntary and aren’t compensated with EGA credit.

Private lesson rates depend on membership status and whether the lesson is shared. See the full private lesson rate table and request an appointment.

Pre-registration is highly encouraged. When a camp session is full, we can’t accept walk-ins; if space allows, walk-ins are welcome — call ahead to check availability before arriving.

Sign in at the front desk each day. Your camper needs a completed waiver before arrival — if it’s missing, staff will have you complete and submit it online on your phone before your camper can join the main gym. The check-in staff member will direct your child to where they need to go to get ready for camp; we ask every parent to check in with their camper so we get to know you too.

Group games, building forts, obstacle courses, foundational gymnastics skills on a variety of equipment, making friends, and themed crafts — camp is active, social, and fun-first rather than structured skill instruction.

No. Classes have smaller student-teacher ratios, more structured learning, and progress is formally assessed through the year. Camp teaches some skills too, but mostly folded into games, since the goal is fun rather than measured progress. A child wanting to work on a specific skill should ask their camp counselor.

Comfortable athletic clothing in layers, and shoes your child can take on and off themselves. Full details are under What to Wear & Bring.

Full-day campers bring their own healthy bag lunch; half-day campers eat at home before or after camp. Full-day campers should also bring two labeled snacks (AM and PM); half-day campers bring one. Label everything — water bottles, lunch boxes, and anything else your child brings — since EGA isn’t responsible for lost or stolen items. Tell the front desk about any food allergies so we can plan where kids eat.

Staff check in campers and put a color wristband on them indicating their group for the day; once wristbanded, your camper can enter the gym, store belongings, and join their group. You or a listed caregiver must be present at check-in — a good moment to mention anything staff should know that day. To leave, a camper must be checked out at the front desk by a parent, guardian, or a caregiver listed on your EGA account; bring ID until staff know you. Add a caregiver anytime by emailing contact@egaoffice.com or through the EGA Portal/App.

There’s no early-drop-off service — check-in opens at 8:20am, shortly before camp starts at 8:30am. Afterward, paid after-care is available for full-day and afternoon campers, 3:30–4:30pm, $10 per day per child; arrange it with your camp registration. Campers must be picked up on time at the end of their session (or after-care), with a five-minute grace period before we start trying to reach you; after 30 minutes without contact, we follow our stranded-child procedure. Late pickup is $3 per minute per child after the grace period, due in full at pickup.

Yes — note it on your registration and we’ll group them together; the older child joins the younger group. Without that note, campers are grouped strictly by age.

Two verbal warnings, then a sit-out if needed. If the problem persists, we call you to pick up your camper for the day; physical fighting means an immediate pickup call with no warnings. Let us know about any special needs (ADHD, ODD, etc.) ahead of time so we can help your camper succeed. Any concerns about your child’s camp experience can go to the front desk or a manager.

We’ll give prescribed medication if it’s turned in to the front desk in its original, labeled container with written instructions on dose and timing. Over-the-counter (non-prescription) medication isn’t given.

Note allergies on your registration, or email contact@egaoffice.com if you forgot. Turn in any epi-pen or inhaler to the front desk in its original, labeled container with instructions. For food allergies, pack lunch/snacks accordingly and tell the front desk so we can plan seating.

No refunds, for any reason, including illness or injury. You can cancel in writing at least two weeks before your scheduled camp for an EGA account credit instead. If you’re unsure whether your child will enjoy camp, we recommend registering for one half-day first rather than committing to more. Registrations made with a promotional discount are non-refundable and non-transferable with no exceptions.

A signed waiver on file and a wristband to enter the gym area — non-participants can’t enter. Participants under 5 must be directly supervised by a parent who also has a signed waiver, and everyone under 18 must be signed in and out by an adult or driver.

Bare feet only, appropriate athletic clothing (no jeans, skirts, dresses, or other non-workout clothing), no jewelry, hair pulled back if shoulder-length or longer, and no face paint or spray-in hair color.

Don’t attempt a skill you haven’t been trained on and can’t do safely without a coach spotting — there’s no spotting during Open Gym unless you’re a current student practicing on equipment you’re cleared for. Running is only allowed on the Foam Floor, Rodd Floor, and vault areas. Food, drinks, and candy stay in your cubby, not the gym. EGA isn’t responsible for lost or stolen items like phones. Staff can remove any participant who’s disrespectful or behaving unsafely, without a refund.

Yes — $1 per minute for anyone still on the premises after Open Gym has ended.

One person at a time on any trampoline, no exceptions, and no double or triple flips. The Blue Trampoline is reserved for participants 12 and under, or team members vaulting. Walk on to start and walk off when you’re done — don’t stand on the springs or walk across a trampoline (go around it). If there’s a line, limit yourself to 10 jumps.

Never enter the pit head first, and look before you jump in. Tumbling into the pit is only allowed from the AirTrack and Rodd Floor, landing in your designated zone — not from the yellow in-ground trampoline. The pit vault table is off-limits, and the pit high bars can only be used when no one is underneath. Keep your head above the foam blocks at all times; don’t bury yourself, throw blocks out, or pick them apart.

Yes. High Beams are for girls ages 5 and up only. Pommel Horse, Mushrooms, P-bars, and Rings are limited to current students practicing skills they’ve already been taught. Several areas are off-limits during Open Gym entirely: Pit P-bars, the Team Beam area, Team Vault and the pit vault table, and the Team Bar area (except X-Bars, for current EGA Team members). The double-mini trampoline is for current EGA Trampoline & Tumbling team members only.

On the rope: climb only as high as you can climb back down safely, and always climb down slowly — never jump or slide down. The spring floor is for cross-tumbling and practicing floor routines only, no playing or running across it. The foam floor allows no flipping at all.

Book through the EGA party booking portal. Compare packages and deposits at /pricing/#parties, and see party terms and optional extras before booking.

No — deposits are non-refundable and non-transferable, and applied toward your package.

Cancel in writing — email or a note at the front desk — at least two weeks before the event for an EGA account credit. Credits, not cash refunds, are how these are handled. No-shows and late cancellations don’t qualify. If EGA cancels an event for low enrollment or another reason, you’ll get a credit automatically; if weather forces a postponement, your registration transfers to the rescheduled date instead of being cancelled outright.

Not exactly — day camp registrations, like birthday party deposits, are non-refundable and non-transferable outright, which is a stricter rule than the two-week-credit policy for other events. See Camps for the full camp cancellation policy.

Let the front desk know, and note it on any camp or event registration. If your child needs an epi-pen or inhaler on-site, turn it in to the front desk in its original, labeled container with instructions. For food allergies, let staff know so activities and seating can be planned around it.

Yes, for prescribed medication only — turn it in to the front desk in its original container labeled with your child’s name, along with written instructions on dose and timing from the doctor or pharmacy. Over-the-counter medication generally isn’t given without those written instructions.

Yes — please tell us about any medical conditions (physical or mental), disabilities, or medications we should know about, so instructors can plan for it.

Drive very slowly when dropping off or picking up in EGA’s parking lot — a child could dart out unexpectedly.

No — food and beverages are lobby-only, not permitted on the gym floor. Birthday treats specifically are only given out during a scheduled EGA birthday party, not brought in for another child’s class or camp day.

Please label everything your child brings — water bottles, lunch boxes, clothing — since EGA isn’t responsible for lost or stolen items.

No. EGA is a children’s facility and doesn’t allow guns on the property.

The gym is cleaned and sanitized daily. As a courtesy to staff, if your child vomits or has a bathroom accident, we ask parents to help clean it up.

Email is our main way of reaching you — billing information, facility closings, special events, and promotions. It’s also your login for the EGA Portal/App.

Make a payment, update your account or billing information, change your password, add a student to a waitlist, view fees and payments, check enrollment and skill progression, add a caregiver, register for classes and special events (Parents’ Night Out, Family Fun Night, day camps), schedule a birthday party, and message the front desk. Log in at the EGA Portal.

Email contact@egaoffice.com or add them yourself through the EGA Portal/App. Anyone who might pick up your child needs to be listed on the account.

That’s covered in full under Website privacy on the Rules & Policies page — what the forms collect, where it goes, and what EGA doesn’t keep.

Competitive teams (Boys Gymnastics Team, Girls Gymnastics Team, Xcel) place athletes by evaluation, not open enrollment or online trial booking. See Competitive Programs and the individual team pages, or contact the office to ask about an evaluation.

Recreational classes are open enrollment with a set weekly schedule; competitive teams are evaluation-based with training commitments that vary by team. Compare the two on Competitive Programs.

Yes, before any gym participation — sign the online EGA waiver. See Getting Started for who specifically needs one on file.

The complete registration, tuition, attendance, and event-cancellation policies, plus the current billing calendar, Open Gym rules, and class expectations documents, are all linked from Rules & Policies.

Yes — Elite Gymnastics Academy, LLC reserves the right to change or modify any term, condition, policy, or procedure at any time, at its sole discretion, without further notice.